Hey there! At lookflare, we’re not just another faceless online store—we’re a small team of real people who genuinely care about your experience. Ever emailed us and got a reply signed by our founder? That’s no accident. Back in 2018, when we were just starting out, our founder made it a habit to personally respond to every single message. And guess what? We still try to keep that spirit alive.
Whether you’ve got a question, a suggestion, or just want to chat about that one product you’re obsessed with (we get it—we’re obsessed too), here’s how to reach us:
Oh, and if you’re the type who prefers instant answers, try our Live Chat during business hours. It’s like texting a friend who happens to know everything about our products.
Here’s the thing—we don’t just say we listen. Last year, a customer’s offhand comment about our packaging led to a complete eco-friendly redesign. And honestly? That’s the stuff that excites us more than sales numbers.
So go ahead, tell us what’s on your mind. Got a wild idea for a new product? Spotted a typo on our site? (It happens—we’re only human!) Or maybe you just want to share how that one dress made you feel like a superstar. We’re all ears.
P.S. If you’re reaching out about an order, including your order number will help us help you faster. But no pressure—we’ll figure it out either way.
